Services for Employers
Consulting
Smaller businesses and HR teams often need extra support when facing tough problems, like high-risk performance management or major HR changes. With over a decade of expertise, Erica offers a friendly ear and seasoned advice about strategy, messaging, and implementation. She coaches both front-line managers and executives, bringing care and pragmatism to every conversation.
Investigations
Impartial fact-finding is the heart of any investigation. It requires balancing kindness and rigor — seeking information with a keen eye toward what is relevant and reliable rather than simply asking questions and parroting the answers.
Erica has conducted hundreds of investigations over the last decade. She offers discreet, impartial external investigation support for businesses, non-profit organizations, and government agencies.
Conflict Resolution
A fresh set of eyes can reveal hidden factors driving a conflict. Erica offers hands-on, facilitated conflict resolution discussions for groups of 2-4 employees. She meets individually with everyone involved first, learning about their experiences and helping them to clarify their thoughts. Then, she facilitates a group discussion, ensuring that all parties are heard and treated with respect.
For groups of 5 or more employees, Erica offers workplace climate scans. She interviews employees individually, analyzes the aggregated feedback to extract themes, and makes recommendations for addressing their concerns.
Summary of Services for Employers
Impartial investigations, focusing on discrimination, harassment, bullying, retaliation, and whistleblower matters.
HR consulting on performance management and complex allegations of wrongdoing.
Conflict resolution facilitation for two to four employees and workplace climate scans for groups of five or more employees.
Consultation on building internal investigation structures and processes for existing teams.
Training on the elements of an equitable work environment — coming soon!